This report by The Audience Agency was commissioned by Arts Council England to help them understand the ways in which Creative People and Places (CPP) projects are currently using digital tools and technologies; for communications, evaluation and collaboration purposes, to reach and engage more people and as part of the creative and artistic programme. 

The research also identifies digital challenges faced by CPPs and where the opportunities lie to use digital technologies to further engage communities. It includes a set of recommendations, relevant to both CPPs and the wider cultural sector, about how to build upon current practice to make the most effective use of the available technologies.